Economic Rapid Response Team completes second survey of Niagara businesses

Economic Rapid Response Team completes second survey of Niagara businesses

​Niagara’s Economic Rapid Response Team (ERRT) now has a clearer picture of the local impact COVID-19 has had on Niagara’s business community, thanks to the completion of its second Business Impact Survey.

Over 1,300 businesses, representing over 47,000 employees from all sectors and municipalities completed the online survey, administered between May 15 and June 5. Respondents shared the effects COVID-19 has had on several aspects of their businesses, including employment, revenue and expenses, and business status as well as their future outlook and recovery.

In March, the team administered a preliminary survey to gauge the immediate effects of the pandemic. Today’s results help expand upon that data and offer a more detailed analysis of the economic effects of COVID-19.

Key survey findings:

  • 745 respondents reported a combined loss of $425.1 million. Extrapolated across the entire Regional economy, total revenue losses are estimated to be $7.8 billionMany businesses are either at risk of imminent permanent closure (7 per cent) or vulnerable to closure (28 per cent).
  • The pandemic has disproportionately affected Niagara’s tourism-related industries. Given the prominent role this sector plays in Niagara’s economy, unique supports and advocacy efforts will be needed to support Niagara’s recovery.
  • Businesses have made long-lasting changes to their operations that will require support going forward, including increased use of personal protective equipment (PPE), modified work hours, altered products or services, and lower staffing requirements.
  • Businesses will require a wide range of supports to recover. Although many are looking to governments for financial relief, many are also seeking promotion and marketing assistance, advocacy and support to other higher levels of government, and information and leadership from municipalities.  

The full report is available online​. You can also visit​ for more updates.

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